3-Day-Loans: Service Improvements

Previously you told us you’d like e-mail reminders for when your 3-day-loans were due, so we introduced this in August 2013. In order to help you manage your loans and time we are now taking this a step further by automatically renewing your 3-day-loans for you where possible.Please note that another reader may request any item you have on loan at any time so it will not always be possible to renew for you. You will have to check the e-mail reminder we send as it will tell you whether or not you have to bring an item back (and please be aware that you will befined if the item is not returned on time!). Items will auto-renew up to a total of 9 times, after which you will have to take them back to the libraryin order to return or re-issue them. Auto-renewals are also subject to the level offine on your library record; if you have over £2.00 in unpaid fines then items will not automatically renew.We hope this amendment will mean fewer fines for forgetting to renew 3-day-loans and that you find this to be a useful enhancement to our service.

For more tips on how to avoid library fines have a look here.

Medical Library Team
medlib@abdn.ac.uk

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Medical Library, University of Aberdeen

The team in the Medical Library at the University of Aberdeen in Scotland

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