RefWorks downtime Sunday 10th May 3.00 am

RefWorks legacy logoTo allow RefWorks to more fully leverage the security, scalability, and support of the Ex Libris Cloud infrastructure, the team are continuing to move the RefWorks data center to a new server. The required work began in December and will be completed in May.

An additional downtime will take place on May 10, 2020. RefWorks is expecting a down time of up to 12 hours for both legacy RefWorks and (new) RefWorks. This is being communicated to all users through the in-app announcement feature.

Important notification:

Down Time for: Legacy RefWorks and (new) RefWorks; RefWorks Citation Manager and Write-n-Cite will be unavailable as well.

When: Starting 3.00 am Sunday, May 10, 2020 GMT, and for up to 12 hours.

See what time this maintenance window will occur in your region

Support: If you have any questions, please contact support: https://supportcase.exlibrisgroup.com/s/refworks

 

Published by

Medical Library, University of Aberdeen

The team in the Medical Library at the University of Aberdeen in Scotland

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