To allow RefWorks to more fully leverage the security, scalability, and support of the Ex Libris Cloud infrastructure, the team are continuing to move the RefWorks data center to a new server. The required work began in December and will be completed in May.
An additional downtime will take place on May 10, 2020. RefWorks is expecting a down time of up to 12 hours for both legacy RefWorks and (new) RefWorks. This is being communicated to all users through the in-app announcement feature.
Down Time for: Legacy RefWorks and (new) RefWorks; RefWorks Citation Manager and Write-n-Cite will be unavailable as well.
When: Starting 3.00 am Sunday, May 10, 2020 GMT, and for up to 12 hours.
Support: If you have any questions, please contact support: https://supportcase.exlibrisgroup.com/s/refworks